This Signal Conditioning Module (SCM) is compatible with the Symphonie NRG Logger and installs into one of the three counter-type SCM expansion slots. Once installed, that counter input channel is configured to accommodate one R. M. Young Wind Monitor Anemometer.
Need help with configuring and testing your Renewable NRG Systems’ equipment? Our products come with multiple resources for technical support:
When you encounter a problem, begin by reviewing the product documentation
- Product Manual
Consult your product manual for a comprehensive review of product functions and troubleshooting methods.
- Application Notes or Reference Guide
Additional details about specific situations or settings can be found in the [application notes].
- Software Downloads
If you need to update or reinstall software, visit the Software Downloads page.
- Knowledge Base
Find answers and solutions to common questions in the Knowledge Base. This is a constantly evolving database, so check it often for the latest and greatest information.
There is a good chance that you are not the first person to have a specific question or issue. Check out our online Tech Forums to search for answers and join the discussion.
Visit the Tech Forum
If you have checked the documentation and Tech Forums and you are still having problems with equipment purchased within the past two years, you will need to contact Renewable NRG Systems for a return authorization number (RMA) to return a defective product. Please see our warranty statement for details and instructions.
To return an out-of-warranty item for repair, please contact Renewable NRG Systems to obtain an RMA number. [Detailed instructions for returning an item can be found in this document: Returning_Repairs_to_Renewable NRG Systems.pdf.]
Contact Technical Support
If you have explored all of the above resources and still have questions, we have a team of professionals waiting to answer your call or email. We ask that you be sure to use the tools above before contacting us, and we will do our best to assist you.
Telephone: +1 802-482-2255
To place an order or inquire about this product, contact us at +1 802-482-2255 or sales@renewableNRGsystems.com.